User Roles

Pixwel brings together everyone involved in localizing and distributing a film’s marketing assets: the studio that owns the campaign, the regional teams who adapt it, the vendors who do the work, and the partners who only need a finished file. Your role determines what you see when you sign in and which actions are available to you. Your role comes from the group an administrator adds you to. Two people in the same kind of group can still have slightly different abilities, because an administrator can fine-tune exactly what each group is allowed to do.

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The main roles

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Pixwel Administrator

Administrators run the platform. They create studios, projects, territories, and languages, add users to groups, and decide what each group can do. They can see every project and, when troubleshooting, view the app as another user.

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Studio Team

Studio team members work with their own studio’s projects. Depending on what their administrator has enabled, they can:

• Browse projects and preview assets
• Download finished files
• Share assets with colleagues and partners
• Add notes and feedback on assets
• Place orders (work requests) for new localized versions

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Regional Contact

A regional contact is scoped to a single territory on a single project. They focus on the localized assets and languages for their region, rather than the whole campaign — useful when a local office only needs to see and act on what’s relevant to them.

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Vendor

Vendors are the partners who actually produce localized assets — subtitling, dubbing, graphics, and more. They receive orders (work requests), do the work, and move each order through its stages in the Order Queue until it’s delivered and approved. A vendor can serve more than one studio.

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Guests

Not everyone with access is a full member. A guest is someone invited to specific shared assets — for example, an outside reviewer or a partner who only needs one deliverable. Everyone else is a member — a full account that has completed registration and approval.

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What changes between roles

Your role and your group’s permissions decide which parts of the app appear: Because an administrator tailors each group’s permissions, the exact menu you see is the combination of your role and what’s been switched on for your group. If you expect to be able to do something and can’t, your Pixwel administrator can adjust your group’s access.