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Downloads is where you retrieve the deliverable files for an asset and keep track of everything you’ve pulled down.

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Getting files

You can download an asset’s files directly from the asset or from a share. Large files transfer through Aspera, which handles big media reliably; these show up as Active Transfers with progress, speed, and pause, resume, and cancel controls.
A download gives you the full-resolution deliverable file — not the in-app preview. Previews are for reviewing inside Pixwel; downloads are the real assets for distribution.

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What you’re allowed to download

Downloading is permission-controlled. Whether you can download at all comes from the download permission on your group, and what you can download can be narrowed by:
  • Language and country — only the localized versions your group is permitted to.
  • Usage — only the formats (online, broadcast, DCP, print) included in your access or in the share.
  • Embargo — a file under embargo can’t be downloaded until the embargo lifts.

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Your download history

Every download is recorded — the file, asset, project, and when you got it. The Downloads page lists your history, which you can filter by asset name and page through. This same record feeds the downloads report, so administrators can see who retrieved what and when.