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Reset your password

The Pixwel login page with the Forgot Password? link
1

Go to the login page

Visit platform.pixwel.com and click Forgot Password?
2

Enter your email

Type the email address your account uses.
3

Follow the email

You’ll get an email from notifications@pixwel.com with the subject Password reset and a link to set a new password.
If the email doesn’t arrive, check your spam folder.

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Request credentials for a new team member

New accounts require approval from your studio’s Head Office, so credentials are requested through the Pixwel team rather than self-served. Email platform@pixwel.com with:
  • The person’s full name
  • Their title and position details
  • Whether they’re replacing someone who left — and if so, who
  • When the credentials are needed
The Pixwel team passes the request to your Head Office stakeholder for approval, then sets up the account.